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  • Uri Baruchin is a marketing strategy consultant based in London, working on branding and customer experience projects with Brandinstinct in the UK and across Europe. In his ever decreasing spare time he co-creates ambitious web things, so far in Hebrew. Start Here

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  • Marketing plots: the #1 vs. #2 drama

    21:48 November 1st, 2006 by Uri

    113718850_3cacac48ba_m.jpgSome stories are so strong that they are bound to repeat across categories. This is one of them.

    #1 creates a new category. He may not be the first one to come up with the idea or the product, but is the first one to leverage it for mass market.
    #1 learns how to tell the market about the new product, #1 teaches people that it is good, and eventually many people are convinced. Maybe #1 even comes to stand for that idea or product. Their brand is the strongest in the category by far, there may be some small players pitching similar products, but they can’t touch #1. #1 is the one who teaches the market why the entire category is good, why it works, why it is important.
    Everything is fine, until, one day, #2 comes to town.

    #2’s product isn’t as revolutionary as #1’s. Maybe there’s a twist on the original idea somewhere, but sometimes that twist is more in the way they communicate about the brand. You see, #2 are quite happy with the fact that #1 is synonymous with the category, because it means #1 stands for values & attributes that are generic and shared by every player in the category - big or small.

    Ironically, it is the fact that #1 built the category and told everyone what it was all about that made them generic and vulnerable.

    Read the rest of this entry »

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